TECH

    The Secret to a Superb Customer Service Team? Hiring Actual Customers

    The idea of having parents serve as customer service associates came to Little Spoon co-founder Michelle Muller in 2017. The organic baby food company, based in New York City, was in its infancy and as such, Muller was still handling all the customer service calls....

    Strategy

    Half of Small Businesses Are Facing Supply Shortages, but They Don’t Have to Wreck Christmas

    There's a good reason to rethink your approach to the holiday shopping season early this year. Half of small business owners anticipate inventory shortages through the 2021 holiday season,...

    The 8 Best Movies of the Year for Entrepreneurs

    The film industry did not offer a very rosy view of the business world in 2021. Dominated by streaming giants and independent studios, the year in movies had a wealth...

    Taking Care

    Creativity

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    Startups

    Disrupt

    The 8 Best Movies of the Year for Entrepreneurs

    The film industry did not offer a very rosy view of the business world in 2021. Dominated by streaming giants and independent studios, the year in movies had a wealth...

    Business

    The Secret to a Superb Customer Service Team? Hiring Actual Customers

    The idea of having parents serve as customer service associates came to Little Spoon co-founder Michelle Muller in 2017. The organic baby food company, based...

    Microsoft’s CEO Has The Smartest Social Media Strategy I’ve Ever Seen. It’s the Opposite of What Facebook Is Doing.

    here's no sense trying to be ubiquitous. Satya Nadella is taking a smarter path by building niche communities around Microsoft products. Facebook has almost 3 billion...

    Elon Musk asks this question at every interview to spot a liar—why science says it actually works

    Any successful CEO will tell you that the people you hire can make or break your company. So what are the top traits hiring...

    Microsoft passes Apple to become the world’s most valuable company

    Microsoft passed Apple in market cap on Friday, making it the world’s most valuable publicly traded company, after Apple missed earnings expectations on Thursday. Microsoft...

    Spanx Founder Sara Blakely Just Gave $10,000 to Her Employees–and a Valuable Lesson to Business Owners

    Spanx founder Sara Blakely is sending her employees around the world--and offering a good lesson for other business owners.  After announcing an acquisition deal with private equity firm Blackstone...

    Leadership

    When I started at Inc., just a few weeks before the pandemic, I admitted that I came from a clan of failed entrepreneurs. The patriarch of that family,...
    We independently select and write about stuff we love and think you'll like too. If you buy a product we have recommended, we may...

    All Stories

    These Founders Learned How to Lead–So Others Would Follow

    When I started at Inc., just a few weeks before the pandemic, I admitted that I came from a clan of failed entrepreneurs. The patriarch of that family,...

    Half of Small Businesses Are Facing Supply Shortages, but They Don’t Have to Wreck Christmas

    There's a good reason to rethink your approach to the holiday shopping season early this year. Half of small business owners anticipate inventory shortages through the 2021 holiday season,...

    The 8 Best Movies of the Year for Entrepreneurs

    The film industry did not offer a very rosy view of the business world in 2021. Dominated by streaming giants and independent studios, the year in movies had a wealth...

    The Secret to a Superb Customer Service Team? Hiring Actual Customers

    The idea of having parents serve as customer service associates came to Little Spoon co-founder Michelle Muller in 2017. The organic baby food company, based...

    Diane von Furstenberg Said Rent the Runway Would Never Work. Here Are the Key Lessons After Its $1.7 Billion IPO

    Serial entrepreneur Jennifer Fleiss knows what it's like to face rejection. Founding the clothing rental startup Rent the Runway in 2009 alongside Jennifer Hyman, the then-business school...

    How Stacey Abrams–the Entrepreneur–Flips Losses Into Wins

    From a political movement to a fintech revolution, she finds her biggest ideas in the wake of the ones that don't work. STACEY ABRAMS HAS a...

    Microsoft’s CEO Has The Smartest Social Media Strategy I’ve Ever Seen. It’s the Opposite of What Facebook Is Doing.

    here's no sense trying to be ubiquitous. Satya Nadella is taking a smarter path by building niche communities around Microsoft products. Facebook has almost 3 billion...

    3 Areas to Focus on in Early 2022 to Start the New Year Off Right

    All too often, business owners get so caught up in the day-to-day adrenaline of running their business that they forget to step back. As a...

    The Business Plan that Always Works

    A business plan that attempts to account for all the possible changes that will happen in the future is obsolete before the ink is...

    5 Honest Truths About Starting A Business

    After graduating from college, I’d wake up at six in the morning with one question in mind: Should I go all-in and focus exclusively on...

    Productivity